1. Overview and Purpose
These Terms of Service (“TOS”) govern your access to and use of the Prime Strategy website located at primestrategy.website and all associated consulting services offered by Prime Strategy, headquartered at 760 N Cherry St, Banning, CA 92220. These Terms of Service are intended to establish clear expectations for both parties and ensure a productive, respectful, and legally compliant relationship.
By visiting our website, submitting an inquiry, or engaging Prime Strategy’s consulting services in any capacity, you agree to comply with and be bound by these Terms of Service. Please read them carefully before proceeding. If you have any questions about these Terms of Service, please contact us at support@primestrategy.website or call +1 512 210 6195 before using our services.
These Terms of Service are in addition to, and should be read in conjunction with, our Privacy Policy, Cookie Policy, and any specific Service Agreement executed between Prime Strategy and a client. In the event of a conflict between these TOS and a specific Service Agreement, the Service Agreement shall prevail for that engagement.
2. Eligibility and Account Registration
To engage Prime Strategy’s consulting services, you must be at least 18 years of age and possess the legal capacity to enter into binding contracts. If you are engaging on behalf of a business entity, you must have the legal authority to bind that entity to these Terms.
When you submit a consultation request or register for any Prime Strategy services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of the information you provide and for updating it as necessary. Prime Strategy reserves the right to reject any service engagement or website registration at its sole discretion.
3. Consulting Engagement Process
All consulting engagements begin with an initial consultation to assess your needs, define project scope, and determine the most appropriate service offering. Following the initial consultation, Prime Strategy will prepare a detailed proposal outlining the scope of work, methodology, timeline, deliverables, and fees.
An engagement formally commences upon execution of a signed Service Agreement or Statement of Work and receipt of any required deposit or retainer. Prime Strategy will assign a dedicated consulting team to your engagement, and a primary point of contact will be identified for all communications.
Throughout the engagement, Prime Strategy will provide regular progress updates, milestone reports, and opportunities for client feedback. We believe in a collaborative approach and value open, transparent communication as a cornerstone of successful consulting relationships.
4. Acceptable Use of Our Website
When using the Prime Strategy website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the website. Specifically, you agree not to:
Transmit any material that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. Attempt to gain unauthorized access to any part of the website or any systems connected to it. Use any automated tools, bots, or scrapers to extract data from our website without our express written permission. Upload or transmit viruses, malware, or any other malicious code. Impersonate any person or entity or misrepresent your affiliation with any person or entity.
5. Disclaimer of Warranties
The Prime Strategy website and all its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Prime Strategy disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Prime Strategy does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the website. Any reliance you place on information obtained from our website is strictly at your own risk.
6. Third-Party Services and Links
Our website may contain links to third-party websites, resources, or services that are not owned or controlled by Prime Strategy. These links are provided for your convenience and informational purposes only. Prime Strategy has no control over and assumes no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites.
We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not imply Prime Strategy’s endorsement, sponsorship, or recommendation of that website or its content.
7. Modifications to Services and Terms
Prime Strategy reserves the right to modify, suspend, or discontinue any aspect of our website or services at any time, with or without notice. We may add new features, remove existing features, or change service offerings as we see fit. We will make reasonable efforts to notify active clients of any changes that materially affect their ongoing engagements.
We also reserve the right to revise these Terms of Service at any time. The most current version will always be posted on our website with the effective date. Your continued use of our website or services following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
8. Force Majeure
Prime Strategy shall not be liable for any delay or failure to perform its obligations under these Terms of Service or any Service Agreement resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, labor disputes, power outages, internet disruptions, or civil unrest.
In the event of a force majeure situation, Prime Strategy will notify affected clients as soon as practicable and will work collaboratively to reschedule or adjust the engagement timeline as appropriate. Neither party shall be penalized for delays caused by force majeure events.
9. Indemnification
You agree to defend, indemnify, and hold harmless Prime Strategy, its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with: your use of our website or services; your breach of these Terms of Service; your violation of any applicable law or regulation; or any misrepresentation you have made to Prime Strategy.
Prime Strategy reserves the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate with Prime Strategy in asserting available defenses.
10. Contact Information and Dispute Resolution
If you have questions, concerns, or complaints regarding these Terms of Service, we encourage you to contact us directly before pursuing any formal action. We are committed to resolving issues fairly and promptly.
You may reach us at: Email: support@primestrategy.website | Phone: +1 512 210 6195 | Mail: 760 N Cherry St, Banning, CA 92220. In the event of a dispute that cannot be resolved through direct communication, the parties agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association, with the arbitration to take place in Riverside County, California.
